Terms of Service

Last updated: 15 July 2026

These Terms of Service ("Terms") are a binding agreement between you and the operator of Vellux. Please read them carefully. They incorporate our Content Policy, Privacy Policy and Refund Policy by reference; together these documents govern your use of the Service. See also our Complaints, Reports & Takedowns and Imprint.

1. Who we are, definitions & acceptance

Vellux is operated by Dennis Müller, c/o Anibarro, Unit #152, Route de Saint-Cergue 24Bis, 1260 Nyon, Switzerland ("Vellux", "we", "us", "the operator"). The operator is a private individual domiciled in Switzerland. Purchases may be billed by the operator or by a payment partner acting as merchant of record; who the seller of record is for any given purchase is identified at checkout, as set out in the Refund Policy, Section 1.

In these Terms:

• "Service" or "Platform" means the Vellux web application at vellux.ai and all of its features, including generation, the personal Gallery, the image editor, the AI agent, automations and character (LoRA) training.
• "User", "you" means a registered account holder who is at least 18 years old.
• "Content" means everything you supply to the Service: prompts, uploaded reference images, masks, videos, training photos and uploaded LoRA files.
• "Outputs" means the AI-generated images and video the Service produces from your Content.
• "Gallery" means your private, per-account store of Outputs and uploads. The Gallery is private by default, accessible only through short-lived presigned links; there is no public showcase, profile or feed.
• "Character" or "LoRA" means a custom likeness model you train from photos or upload as a file.
• "Credits" means the internal, prepaid unit spent on each generation, training run and character build. Credits are opaque, carry no published cash peg and no cash value, and are non-transferable.
• "Generator" means a selectable AI model or workflow offered on the Service.

By registering for, accessing or using the Service, you confirm that you have read, understood and agree to be bound by these Terms and the documents incorporated by reference. If you do not agree, do not use the Service. Where our sign-up flow presents a separate, un-bundled confirmation that you are 18 or older and accept these Terms, the Content Policy and the Privacy Policy, that confirmation forms part of this agreement and the date and version you accepted are recorded.

2. Eligibility

The Service is strictly for adults. You may register and use the Service only if you are a natural person who is (a) of the age of majority in your country of residence and (b) at least 18 years old, whichever is higher. The Service is not directed to anyone under 18, and we do not knowingly permit minors to access it.

You confirm that you meet this requirement by an explicit, recorded attestation when you register. Because the Service permits lawful adult (18+) content, access is additionally subject to the age and territorial-availability rules in our Content Policy: in jurisdictions whose law requires verified age assurance for a service like Vellux (currently including the United Kingdom, France, Germany, Italy and Australia), the Service is not offered and access is blocked rather than age-verified — subject to one exception. In the United Kingdom and Australia, the Service is offered solely to Fanvue creators who sign in with their Fanvue account. Fanvue verifies every creator's identity and age (government-ID and liveness checks) as part of its creator onboarding, and we rely on that verification as the age assurance for this access; all other access from those two jurisdictions remains blocked. Attempting to access the Service from a jurisdiction where it is not offered to you, or to circumvent a territorial block, is a breach of these Terms.

You may hold only one account per person. Your account is personal to you and may not be shared, sold or transferred.

3. Accounts & security

You register with an email address and a password, or by signing in with your Fanvue account ("Sign in with Fanvue") — an OAuth flow in which Fanvue confirms your identity to us and provides the basic profile details described in the Privacy Policy. For email-and-password registration, email verification is mandatory: we send a verification message (through our transactional email provider, Resend) and you must confirm your address before you can use the Service.

You are responsible for keeping your credentials confidential and for all activity that occurs under your account. Use a strong, unique password, and notify us at [email protected] without delay if you suspect unauthorised access. We may suspend or terminate accounts as described in Section 12.

4. The Service and its nature

Vellux lets you select a Generator, write prompts, optionally attach reference images, masks or videos, and produce Outputs that are saved to your private Gallery. You can also train Characters (LoRA models) from photographs or upload a ready-made LoRA file, use the in-app AI agent and automations, and edit media in the built-in editor.

Third-party processing. Generation does not run entirely on our own machines. To produce Outputs and run agent features we transmit your submitted Content and parameters to third-party infrastructure and model providers, including serverless GPU providers (Modal and RunPod, both United States companies), hosted model APIs (the comfy.org platform API for models such as Seedream, Kling and GPT-Image; Venice.ai; Replicate; and WaveSpeed AI), and a large-language-model host for the agent (DeepInfra, a United States company). Some generation may also run on hardware the operator controls directly — a self-hosted GPU reached over a secure tunnel; this is first-party processing by the operator, not a further third-party recipient, but it is a distinct place where your prompts and reference images are processed. Which providers or hardware process a given job depends on the Generator you choose. These providers process your Content only to deliver the requested result; the categories of recipient, their locations and the safeguards for international transfers are described in our Privacy Policy. Gallery search embeddings are computed on our own servers using a local model, with no third-party API involved.

Outputs are probabilistic. AI Outputs are generated by statistical models. They vary between runs, may not match your prompt, may contain errors or artefacts, and are not warranted to be accurate, original, non-infringing or fit for any particular purpose. You are responsible for reviewing Outputs before you rely on or use them.

Tiers and change. Generation, the Gallery and the editor are available to free users, subject to available Credits. The premium subscription tier additionally unlocks the AI agent, automations and character training. Free-tier images carry a visible watermark; paid-tier images and all video are delivered without a watermark. The roster of Generators, model providers, features and tier boundaries may change, be added to, or be withdrawn at any time as models and providers evolve; we will not materially reduce features you have already paid for during a paid period without the notice described in Section 15.

5. Your Content and your warranties

You keep your rights. As between you and us, you retain all rights you hold in your Content. We do not claim ownership of your prompts, uploads, training photos or uploaded LoRA files.

Licence to run the Service. You grant the operator a limited, worldwide, non-exclusive, royalty-free licence to host, store, reproduce, transmit, adapt and process your Content solely to the extent necessary to operate and provide the Service to you — for example, to store it in your Gallery, to send it to the model and GPU providers in Section 4 to produce your Outputs, to generate thumbnails and search embeddings, and to keep the Service secure. This licence exists only to run the Service for you; it is not a licence to publish, sell or otherwise exploit your Content, and it ends when your Content is deleted, except for copies we must retain to meet legal obligations or preserve evidence of illegal activity.

Your warranties. You represent and warrant, for all Content you supply, that:

• you own it or hold all rights, licences and permissions necessary to supply it to the Service and to generate Outputs from it;
• it does not infringe any third party's intellectual-property, privacy, publicity or other rights, and is not otherwise unlawful;
• it contains no depiction of a minor, whether real or synthetic, in any sexual or exploitative context; and
• for any real, identifiable person whose likeness appears in your Content or is used to train a Character, you hold that person's documented, express, written consent to that use — and, for sexual or intimate depictions of a real person, you hold their specific documented consent for that. For your own face, your own consent suffices.

Character / LoRA training. The character features are designed for synthetic personas: the blended character builder combines several uploaded datasets into a new, invented likeness and is not designed to return a model of any single input face. Two further paths — training a model for an existing character from a single uploaded dataset, and uploading a ready-made LoRA file — can produce a model of a specific likeness, which is exactly why the attestation and consent rules below apply to every path. Every training dataset and every uploaded LoRA must depict a wholly synthetic persona, your own likeness, or a real person whose written consent you verifiably hold. When you start a training run or character build you must complete the attestation we present, stating which of those applies; the fact, timestamp and version of that attestation are recorded with the Character. You may not assemble datasets so that the resulting model reproduces the likeness of a real, non-consenting person, use the training or generation features to produce a non-consensual likeness of any real person, or produce any likeness of a minor. Uploading a third party's, a celebrity's or any public figure's face without their verifiable consent is prohibited. These rules are elaborated in the Content Policy.

6. Acceptable use

Your use of the Service is governed by our Content Policy, which is binding and forms part of these Terms. In summary, and without limiting that policy:

• Child sexual abuse material is absolutely prohibited — no sexual or exploitative depiction of a minor, whether real, synthetic, drawn or "age-play"/"teen"-coded. There is no "it is only synthetic" exception. We remove such material, preserve evidence, report it to the competent authorities, and terminate the account.
• Sexual or intimate depiction of a real, identifiable person without that person's documented consent is prohibited — including sexual deepfakes and non-consensual intimate imagery, and including celebrities and public figures.
• A set of card-network prohibited categories is contractually barred on Vellux even where the depiction would be lawful, synthetic and moderated (for example incest, bestiality, rape or non-consent scenarios including sleeping, drugged, intoxicated, hypnotised or unconscious subjects, scat, necrophilia/snuff, and real-person likeness without consent). We may enforce these at the prompt and search level as well as against Outputs. The full list is in the Content Policy.

The Content Policy is a hard floor: adult content is permitted, but the prohibitions above and in that policy always prevail over the general "uncensored" posture in Section 11.

7. Outputs, intellectual property & AI marking

Our position on Outputs. To the fullest extent permitted by applicable law, and subject to third-party model providers' own terms, the operator assigns to you, or otherwise waives in your favour, any rights it may hold in the Outputs generated for you, so that you may use them for lawful purposes. We claim no ownership of your Outputs.

AI outputs and the limits of ownership. Whether an AI-generated image or video attracts copyright or similar protection, and to whom it belongs, is unsettled and varies by jurisdiction — in several countries wholly machine-generated works may not be protected at all. We therefore make no warranty that you own, or can enforce rights in, any Output. Outputs may also resemble existing works or persons; nothing in these Terms grants you any right in a third party's intellectual property, trademark, or in the likeness, name or persona of any real person. You are solely responsible for how you use, publish or distribute your Outputs, and for ensuring that use is lawful in your jurisdiction.

AI marking and disclosure. All Outputs are AI-generated. Free-tier images carry a visible watermark; the marking applied to Outputs may evolve as provenance standards and Generator capabilities develop. You must not remove, alter, obscure or defeat any watermark or provenance marking we or a Generator apply. Marking does not replace your own duties: where you share or publish an Output that is a deepfake-type depiction — content appreciably resembling real persons, objects, places or events that a viewer could mistake for authentic — you must disclose that it is artificially generated or manipulated where applicable law requires such disclosure. This duty applies whether or not a marking is present on the file.

Watermarks. Free-tier images carry a visible watermark; paid-tier images and all video do not. The presence or absence of a watermark is a cosmetic feature of the tier you use and does not itself grant, transfer or withhold any rights in an Output.

8. Credits

The Service runs on Credits, an internal prepaid unit. Credits are opaque, have no published cash peg, no cash value, and are non-transferable. Credits are spent on each generation, training run and character build; the amount depends on the Generator, settings and job size, and is shown to you before you submit.

Failed jobs auto-refund. If a generation, training run or character build fails, the Credits it consumed are automatically returned to your balance — no request or claim is needed.

Credit pricing may change on a forward-looking basis. Your Credit balance may expire when your account is closed. Full detail on how Credits are purchased and when refunds do and do not apply is in the Refund Policy, which prevails on refund questions.

9. Payments & subscriptions (planned)

Paid purchases are not yet live. When they launch, you will be able to buy Credit packs (top-ups) and a premium subscription, billed through a third-party payment provider or distribution platform. Depending on the final payment setup, the seller of record for such a purchase will be either the operator (Dennis Müller, c/o Anibarro, Unit #152, Route de Saint-Cergue 24Bis, 1260 Nyon, Switzerland) or that provider acting as merchant of record (reseller). Whoever it is, their identity and the billing descriptor that will appear on your statement are shown at checkout and in your order confirmation before you pay; the details, and the refund standards that apply in every case, are in the Refund Policy, Section 1.

At checkout, prices will be shown as a final total including VAT and any mandatory charges, in the stated currency, before you confirm, with a clearly labelled "order with obligation to pay" (or equivalent) button. The subscription renews automatically at its stated price and interval until you cancel; cancellation takes effect at the end of the current billing period, and paid periods are not pro-rated or refunded except where mandatory law requires (see Section 16 and the Refund Policy).

For digital content and services that begin immediately, EU consumers will be asked to consent expressly to immediate performance and to acknowledge that this causes the loss of the statutory 14-day withdrawal right only for the Credits that have actually been spent; any unspent Credits remain refundable pro rata within the 14-day window. Before purchase we supply the statutory pre-contract information and a model withdrawal form, and after you consent to immediate performance we confirm the concluded contract on a durable medium (by email); the exact wording and the model form are set out in the Refund Policy. If you believe a charge is wrong, contact [email protected] before initiating a chargeback so we can resolve it directly; unjustified chargebacks may lead to suspension under Section 12.

10. Prohibited conduct

In addition to the content rules in Sections 5 and 6, you must not:

• scrape, crawl, or use bots or automated means to access the Service beyond the features we provide;
• reverse-engineer, decompile or attempt to extract the source code, models or workflows behind the Service, except to the limited extent such restriction is prohibited by applicable law;
• resell, sublicense or provide commercial access to the Service, or share your account;
• circumvent, disable or interfere with Credits, age gates, territorial access blocks, watermarks or any AI marking we apply, rate limits or any security or access control; or
• overload, disrupt or attack the Service or its providers, or use it to distribute malware or to infringe others' rights.

11. Uncensored posture & moderation

Vellux permits lawful adult content and does not apply taste-based moderation: we do not editorially curate or pass judgement on the artistic, sexual or aesthetic character of lawful Content, and we do not review the private Content in your Gallery before it is generated or stored. You act on your own responsibility for the Content you supply, the prompts you write and the Outputs you make and use.

This posture is bounded, not unlimited. Only lawful content is permitted, and the prohibitions in Section 6 and the Content Policy always apply. Because the Gallery is private and there is no public dissemination, we operate no prior editorial review; instead we rely on a reactive notice-and-action process, and we reserve the right to apply automated prompt and output screening, blocklists and hash-matching against known illegal material. We act on notice and on our own detection: we may remove or disable Content or Outputs, refuse a request, and take the steps in Section 12. Anyone may report content or conduct through our Complaints, Reports & Takedowns process, and where we take a moderation decision against your account we provide a statement of reasons as described there. We do not undertake to monitor all Content, and our right to act is not an obligation to do so.

12. Suspension & termination

We may suspend or terminate your access, in whole or in part, where we reasonably believe it is necessary — including for breach of these Terms or the Content Policy, illegal content, abuse of the Service or of other users, chargeback abuse, or to comply with law or a lawful order.

Where an account is suspended for abuse or illegal content, access is blocked and access to the associated media is revoked, while the underlying data is preserved (for example to meet legal-retention and evidence-preservation duties). We report illegal content to the competent authorities and cooperate with lawful requests, as described in the Content Policy and Complaints, Reports & Takedowns. Except where doing so would be unlawful or would prejudice an investigation, we provide the affected user with a statement of reasons for a moderation or account decision, including the grounds and available avenues of redress.

You may close your account at any time in Settings → Delete account (we verify the request via a confirmation link sent to your email address) or by contacting [email protected]; deletion of your data then follows the process and timelines in the Privacy Policy. Closure does not entitle you to a refund of Credits or of any paid subscription period except as required by mandatory law or the Refund Policy. Provisions that by their nature should survive termination — including Sections 5 (warranties), 7 (IP), 13 (disclaimers), 14 (indemnity) and 16 (governing law) — survive.

13. Disclaimers & limitation of liability

The Service is provided "as is" and "as available". To the fullest extent permitted by applicable law, we disclaim all warranties not expressly given in these Terms, including any implied warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy and uninterrupted or error-free operation. We do not warrant that the Service, any Generator or any Output will be available, meet your requirements, or be free of defects, and generation depends on third-party providers whose availability we do not control.

To the fullest extent permitted by law, the operator's aggregate liability arising out of or in connection with the Service and these Terms is limited to the total amount you paid to us for the Service in the twelve months before the event giving rise to the claim; and we are not liable for indirect, incidental, special or consequential damages, or for loss of profits, data, goodwill or content.

Swiss-law floor. Nothing in these Terms excludes or limits liability that cannot be excluded or limited under the applicable law, including liability for death or personal injury caused by our negligence, for our own intent (Vorsatz) or gross negligence (grobe Fahrlässigkeit), or under mandatory statutory or consumer-protection rules. Section 16 preserves the mandatory rights of consumers under the law of their habitual residence.

14. Indemnification

To the extent permitted by applicable law, you will indemnify and hold harmless the operator against any third-party claims, liabilities, damages, losses and reasonable costs (including reasonable legal fees) arising out of or connected with: your Content or Outputs; your use of the Service; your breach of these Terms or the Content Policy; or your infringement of any third party's rights — in particular claims concerning a real person's likeness, image, privacy or publicity rights, missing consent, or intellectual-property infringement. We will notify you of any such claim, and you will cooperate in its defence; we may participate in the defence with our own counsel at our expense. This Section does not apply to the extent a claim results from our own intent or gross negligence, and it does not require a consumer to indemnify us beyond what mandatory law allows.

15. Changes to these Terms

We may update these Terms from time to time — for example to reflect new features, providers, or legal requirements. Changes are prospective. We will notify you of material changes by email or through the Service before they take effect, and, where the change affects a paid subscription, in reasonable time before your next renewal. If you continue to use the Service after a change takes effect, you accept the updated Terms; if you do not accept them, you may stop using the Service and close your account. The "Last updated" date above reflects the current version.

16. Governing law & venue

These Terms and any non-contractual obligations arising from them are governed by the substantive law of Switzerland, excluding its conflict-of-laws rules and the UN Convention on Contracts for the International Sale of Goods (CISG). The baseline place of jurisdiction for disputes is the courts at the operator's Swiss domicile.

Consumer carve-out. If you are a consumer resident in the European Union, the choice of Swiss law above does not deprive you of the protection of the mandatory consumer-protection rules of your country of habitual residence (including any statutory withdrawal rights and unfair-terms protections), which continue to apply to you (Rome I Regulation, Article 6(2)). Likewise, that choice does not remove your right, as an EU consumer, to bring proceedings in, and to be sued only in, the courts of your country of residence, in accordance with the Lugano Convention (Articles 15–17). The same principle applies to any consumer whose home law grants equivalent mandatory protections: nothing in these Terms purports to waive rights your law does not allow you to waive.

Severability. If any provision of these Terms is held invalid or unenforceable, the remaining provisions stay in full force, and the invalid provision is replaced by a valid one that comes as close as possible to the original intent.

17. Contact

• General & support: [email protected]
• Legal notices & complaints: [email protected]
• Data protection: [email protected]

Company and delivery details are in our Imprint. This document is one of six that govern the Service, together with the Privacy Policy, Content Policy, Refund Policy, Complaints, Reports & Takedowns and Imprint.